How recording phone calls will help your business

“Your call may be recorded for quality assurance.” As consumers, we’ve all been on calls and heard this before, but there’s a reason many businesses are doing it. When looking for ways to improve both your business and the customer…

Fax over IP—The 21st Century Way to Fax

Who remembers the days of the old-school fax machine? It involved standing at the fax machine waiting for it to transmit documents—and then you receive a busy signal. Or having confidential documents come through only to sit in the tray,…

Advantages of a Business Telephone System for Small Business

For many customers, their first interaction with a company is often via phone. First impressions create lasting impressions, which is why it’s important to provide a positive and professional experience to your customers from the start.…

10 Features to Add Value to Your Videoconferencing System

By now, we’ve all spent countless hours on videoconferencing. Surely you’ve found yourself on videoconferences hosted on many different platforms—Zoom, GoToMeeting, Microsoft Teams, Webex, Google Meet, and the list goes on. While they…

6 Ways VoxSun Videoconferencing Benefits Your Business

In 2020, the world changed—and it happened virtually overnight. Companies had to rapidly shift their workforce from office-based work to remote work. While most are now used to videoconferencing, companies continue to grapple with how to…

5 Benefits of Using a Cloud-Based Phone System

Have you ever thought about how often you use cloud-based services in your day-to-day life? From file storage to email and CRMs to collaboration tools, much of your day is likely already spent in the cloud. Can you say the same thing about…

4 Ways for Businesses to Leverage Call Recording

Imagine for a moment: what if there was a super power where you could hear everything your customers were saying about your product or service. It’d sure make running a business much easier, wouldn’t it? While we can’t do that quite…

Think Global and Act Local with Local Phone Numbers

  Voice Over Internet Protocol (VoIP), or cloud-based telephony, has drastically changed the way businesses and customers can make phone calls. Years ago, voice calls traditionally required a landline and hard phones tied to a specific,…

How your telephone system can improve to suit your needs?

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Basically, a telephone system is primarily intended to make or receive calls. However, our needs are likely to change over time. And by chance, telephone systems can evolve today as our needs. Let's discover together with IP Telephony.  VoIP,…

How to increase your efficiency with the right tools?

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How to work better, smarter, and faster in order to increase productivity and increase revenue? This question has as many answers as there are many aspects to consider, and it depends on the business. But one aspect all companies dealing with…

Effectiveness of Having a Vanity Number

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Most businessmen are at least somewhat aware of what vanity phone numbers are, but before discussing how valuable they can be, it's probably worthwhile to define them for those who aren't quite sure. Vanity phone numbers are those which are…

HOW DOES VIDEO CONFERENCE IN THE CLOUD WORK?

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Whether you are a business owner or an individual looking to save time, money and company resources to hold meetings, conferences, or training sessions, look no further, the answer is at hand! With web conferencing, you will accomplish all this…