In the modern era of the internet, small businesses require flexibility to adapt to rapidly changing trends and circumstances. One of the most dynamic upgrades companies and self-employed professionals can make is to switch from a traditional on-site phone system to a multifaceted cloud-based system. Here are some of the advantages to such a changeover.
Save Money
Among the numerous financial benefits of cloud-based phone systems are the savings in hardware and installation. Instead of losing business during a lengthy installation process, you can be up and running within minutes upon activating your account. Replacing the complex fees for each individual physical phone line is an all-inclusive monthly charge that reflects only current users and services. Additionally, cloud-based systems typically allow unlimited calls, unlike traditional systems that charge per call or per minute.
Integrate Communications
Cloud-based phone solutions indirectly save you time and money by integrating all your business communication tools such as voice phone, video conferencing, text messaging and email into one comprehensive system. Employees have the ability to access any of these features via desk phones in the office or smartphones while on the move. This versatility enables employees to maintain their connection with both home base and customers regardless of circumstances or location.
Customize Your System
Changes to traditional land-line phone systems are notoriously slow and costly. However, cloud-based services can be quickly customized as needed. Drop or add new users within seconds. Set up an online call center with a virtual receptionist that can direct incoming calls to appropriate departments. Compose messages with holiday greetings or announcements of special promotions. Provide call queues and virtual waiting rooms to more efficiently handle call volume and decrease customer frustration due to busy signals and missed calls. The ease with which specific services can be integrated, adjusted and updated creates a dynamic, easy to manage environment that satisfies all your communication needs.
Enhance Productivity
The ability to enhance productivity by integrating your communications and making your workforce more mobile is one of the greatest features of cloud-based phone and conferencing systems. Wherever employees have an internet signal, they can access the network and are able to perform all necessary communications functions. There is no need for them to lose work time while they are traveling or when unavoidable circumstances prevent them from making it to the office.
Although traditional land-line phones are often knocked out by inclement weather, cloud-based systems continue to operate as long as there is an internet signal.
Making an affordable cloud-based system by VoxSun your phone provider enhances your business effectiveness and saves you funds that you can invest back into your company and its productivity. Give your small business the versatility it needs to thrive in an ever-changing digital world.
