Virtual is the way of the future. Television, music and entertainment of various forms have already gone the virtual path thanks to the Internet. Phones, faxes and other communication methods aren’t far behind. In the business world, the way of the future is often an important factor to consider. Therefore, it is only natural that businesses would wish to make their communications virtual, too. For those businesses, here is a rundown of how you can make your communication virtual.
VoIP Phone system
A VoIP phone system allows you to make calls through the Internet, rather than a traditional phone network. The virtuality of VoIP extends to the hosted PBX, which is also virtual. As a result, you can avoid physical phone lines and bulky hardware.
VoIP phone systems are also not restricted to a single building. Should you wish to expand your business, your current VoIP system will cover multiple separate offices.
Internet Fax
Faxes can be virtual with VoIP phone systems. Any file you have on a mobile device such as a tablet or smartphone can be sent as a fax. If you wish to send out a fax, you no longer need a physical fax machine as well as a paper document to send. You can simply upload a document onto your mobile VoIP device and send it to any fax machine.
By mixing virtual Internet faxes with physical faxes, documents can be sent and printed out at any office whenever they are wanted. All you need is for someone with the document to fax it from their device, and it will be printed out.
Call Centers
VoIP providers also offer virtual call centers. While traditional call centers require a lot of manpower, equipment and space, virtual call centers operate from within the provider’s data centers. This allows employees to work from home or away from the office if they need to.
Virtual call centers, when used alongside VoIP phone systems and virtual faxes, allow you to further reduce your company’s hardware requirements. They also further centralize your business’ various networks.
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