Choosing the best phone provider for your business can be a very important decision-making process, because you need a provider who can offer all the services and functionality that your business requires, at a price that fits your budget, and maybe even offers potential for the inevitable future upgrades.
In order to find the phone provider that’s best for your business, you should consider the three most important aspects of service, to figure out which company best fits that collective profile:
1. Physical or virtual phones– First, you should consider whether or not your business will need a full-blown phone system that includes physical telephones in an office area, or whether it will suffice to have phone service which is primarily based on cellphones.
2. Which services are required?– Assuming you do need physical office telephones, which services would be required by your business? You have to choose between the standard landline telephone service offered by local and regional telephone companies, or the newer technology of Voice Over IP (VoIP), where all signals are carried over the Internet.
3. Local hosting or remote?– If VoIP is the better fit for your company, do you plan to host the system right at your business location, or is it a better fit to have a cloud-based solution, hosted by your VoIP provider?
Advantages of each phone system
Virtual phone systems are those which connect a business phone line to employees at remote locations or at home, and really work in a kind of call-forwarding mode. The advantage of this arrangement is that, even with employees working from home, a professional aspect is presented to all callers, and from the employees’ standpoint, they have access to sophisticated features which are not readily available on their home phones or cellphones.
Landlines are the traditional phones which your local phone company supports, and while they are slowly losing popularity among private and business users, they still represent a very reliable and proven technology.
VoIP phone systems make use of a company’s Internet provider connection, and have become extremely inexpensive, even while offering the most full-featured set of services imaginable. It has also become extremely easy to setup and configure a VoIP system, so it can be installed from scratch in a short period of time, to accommodate a rapid business launch.
The Cloud-based solution
The cloud-based solution is the one which many small businesses have arrived at, because it provides the most modern approach and the most capable system of telephony available, while pricing has now made it affordable for practically all business budgets. One of the premier services in the market is VoxSun Telecom, which has a tremendous reputation for reliability, and full-featured services such as voice recognition and video conferencing. In addition, VoxSun Telecom specializes in providing service to smaller-sized businesses and self-employed individuals, understanding that small business is the true foundation of the general economy.
