VoIP phone systems provide a host of options and functionalities that make your work easier, and so it shouldn’t come as a surprise that they can help your business become more efficient. With some functions designed to save time, some to automate tasks and some to make each employee more efficient, VoIP telephony can help increase efficiency in a number of ways.
Saving time
Some VoIP functionalities are specifically designed to help you save time. With IP telephony, advantages include:
- Voicemail to e-mail. With this, your voicemails will be forwarded to your e-mail address, allowing you to listen to your voicemails as soon as you can connect to your e-mail address.
- No hardware. VoIP systems are almost entirely virtual, including the IP PBX. This allows you to avoid any time or effort required to install and maintain it, and considerably speeds up the set-up of your phone system.
- Call center module. This allows you to organize queues better and more efficiently.
Automated tasks
VoIP telephony also offers ways to automate certain tasks. This allows you to completely avoid the time required to complete them. These automated tasks include:
- Automated receptionist. Business VoIP systems can be set up with an automated receptionist that will accomplish most of what a normal receptionist does. This spares you the effort of taking care of it yourself.
- Auto-dialer: VoIP call centres automatically dial phone numbers, either individually or in sequence. The call can then be switched to a live person, or a pre-recorded message can be played.
Employee efficiency
Mobile VoIP phones allow your employees to work from anywhere. There are no geographical limitations. Mobile employees can:
- Work outside the office. VoIP calls can be made through a phone system from anywhere at all, allowing you to reach your employees even when they’re away from the office.
- Send faxes from anywhere. VoIP systems offer a virtual fax system, which allows any person to fax a document they have on a mobile device with an available VoIP network.
With these three factors, VoIP telephony can help you make your business considerably more efficient.
And there you have it: three ways to be more efficient with VoIP. Do you have any questions? Please let us know in the comments section below, or visit us on our Facebook page.
VoxSun Blog
