VoIP and IP telephony functionality

Unlimited calling, call transferring, voice recognition, voicemail to email, smartphone app…

Discover our plans

VoxSun's business phone system helps your employees work better

Overview Office Mobile Fax

Unlimited Calling
Unlimited Calling

VoxSun’s phone lines include unlimited calling. You can stop worrying about long distance fees and start saving.
Call Forwarding
Call Forwarding

Nobody likes missing phone calls! With VoxSun’s call forwarding system, you can transfer your calls to another extension, phone, or even your mobile phone. You can now be reachable even if you’re out of the office.
Automated menu (IVR)
Automated menu (IVR)

The IVR function is an automated menu that can answer calls for you. The menu can then direct your callers to the right person or department.
Remote Agents
Remote Agents

This option allows you to connect remote agents through a public phone number such as a cell phone, to your call queues. Once the agent is connected to the queue, he/she can take phone calls just like a local agent.
Call encryption
Call encryption

Security and privacy is a priority at VoxSun. We assure security by utilizing end-to-end “secure RTP“ encryption to encrypt the voice data between your phone and VoxSun.
Use without geographic limits
Use without geographic limits

With a phone system in the cloud, geography and distance are no longer limiting factors. You can have phone extensions scattered around multiple offices around the world and your phone system will work as if everyone was in close proximity.
Toll-free number minutes
Toll-free number minutes

VoxSun understands your need to budget and get the best value; which is why we offer affordable minute packages of incoming minutes for toll-free numbers.
Faxing
Faxing

Faxing is included in VoxSun’s office plans. You can either receive faxes through your traditional fax machine, or receive faxes virtually. With virtual faxing, faxes are sent to your email inbox as PDF documents and you can also easily send faxes through email and your smartphone.
Boost System
Boost System

Boost ensures that your callers and users never get a busy signal. With Boost, VoxSun allows you to temporarily double the number of phone lines you have to ensure that you don’t miss a call.

Apps and VoxSun Phone
Apps and VoxSun Phone

You can make phone calls from your iOS, Android phones and Windows computers. You can easily call while you’re travelling and avoid any limits or roaming fees.
No Contract
No Contract

VoxSun guarantees quality service. One of our hallmark features is offering contract-free service, because we know the best way to retain clients is to offer a great service. We are committed to making sure our clients are completely satisfied.
Call screening
Call screening

With call screening, you can increase your productivity by accepting and prioritizing important calls.
Moderators
Moderators

Control your incoming call queues with our moderator functions. A moderator can consult performance reports and easily listen to phone conversations as they happen. Moderators can also “whisper” to agents without having the caller hear them, perfect for training new agents.
Presence
Presence

With presence, you can easily see if your coworkers are already on the phone or not before transferring a call. Users that are on the phone appear with a red coloured-light on the button of your phone.
All call management features
All call management features

VoxSun offers all of the feature code services for free, including:
Caller ID
Three-way conferencing
Call transferring
Call on hold
Voicemail
Voicemail to email
Add lines and extensions at any time
Add lines and extensions at any time

VoxSun’s system is flexible and lets you scale with your growth. You can add lines and extensions at antyime with fast activation.
Voice recognition
Voice recognition

Use voice recognition to streamline your phone system. This ends the use of old directory systems and lets your callers simply say the name of the person they want to reach. Try it and you’ll see… It works!

Call recording
Call recording

VoxSun integrates call recording into the system. You can either record calls by pressing a button or permanently activate call recoding on a specific extension.
CRM integration
CRM integration

VoxSun integrates with your Zoho CRM system to provide features to save you time: click to call, incoming call popups with lead & contact information, call recordings, reporting, etc.
Limit calls per user
Limit calls per user

By configuring calling limits, a company can restrict international calls for certain users and limit the risk of loss if the system is used without authorization.
Keep your existing number
Keep your existing number

We understand the importance of existing phone numbers for businesses and the need to preserve them. At VoxSun, we transfer (port) your existing numbers over so that your users can continue calling you on your existing phone number(s) and without any interruption.
Phone and hardware leasing
Phone and hardware leasing

We understand that purchasing hardware can be a significant investment, especially for young companies, even if our prices are the best on the market. This is why we provide a leasing option for hardware to get started without spending a substantial amount of money.
Advanced queue reports
Advanced queue reports

Advanced queue reports help you optimize your human ressources and processes. This type of report lets you see key performance indicators for each one of your queues (average waiting time, call abandon time, agent availability, etc.)
Access to caller records and advanced statistics
Access to caller records and advanced statistics

VoxSun also lets you consult advanced statistics related to your phone system and CDR (caller detail records) in real time. It’s therefore possible to follow your users’ calls.
Incoming call rules
Incoming call rules

With incoming call rules, you can craft customized call forwarding scenarios based on a specific time interval or even the caller ID.

Voicemail
Voicemail

VoxSun’s dedicated voicemail function answers to your calls when you can’t pick up your phone. Messages can be accessed remotely and even sent to your email address as sound files.
FollowMe
FollowMe

Never miss phone calls, wherever you are. When a caller tries to reach you, you can customize the system to ring multiple phones in attempts to find you. Whether you are at the office, at your home, on the move, or in your cottage, you can remain reachable.
Local agents
Local agents

Call centers have become indespensible for many companies. With the combination of an IVR and queues, you can easily route calls towards the right department. Local agents can be added directly to queues and can accept incoming calls.
Conference calling
Conference calling

With call conferencing, you can easily create a conferencing bridge for users to join. You can either create a simple conference with a permanent pin code, or schedule a conference at a specific date and time.
Advanced call reports
Advanced call reports

VoxSun Office includes a variety of reporting tools for administrators and supervisors. The advanced call report is useful to follow your user’s activity.
ActivVoice
ActivVoice

ActivVoice is a unique technology that ensures the highest quality HD phone calls.
Share your lines with all your offices
Share your lines with all your offices

VoxSun lets you use your phone system from anywhere in the world. You could have an office in New York and another one in Paris and they could both use the same phone lines and resources, letting you save substantially on your communication costs.
Local, international and toll-free vanity phone and fax numbers
Local, international and toll-free vanity phone and fax numbers

VoxSun understands the global economy of which your business is a part. This is why we offer phone numbers across the world, whether it’s in the Americas, Europe, Asia or Australia. These phone numbers are directly connected to your system and allow people across the world to easily reach you. We also offer personalized vanity toll-free (1-8XX) numbers with special words, letters or numbers chosen by you.