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Perfect for independent
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Unlimited calling*
Ideal for Small Businesses
Unlimited calling*
Designed for businesses with advanced needs and a global presence
Unlimited calling*
| Total | /month | |
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| Lines Needed | 2 | |
| Users Desired | 4 | 4.99 |
Compare competitor charges for same informations
Base Plan |
Standard Plan |
Ultra Plan |
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Unlimited calling and faxing  |
Unlimited Calling US & Canada |
Unlimited Calling US & Canada |
Unlimited Calling US & Canada |
| Business phone connectivity | Virtual Phones Only | Virtual and Physical Phones | Virtual and Physical Phones |
| Unlimited video and audio conferencing with screen sharing, on a desktop computer or mobile | Up to 5 People * | Up to 10 People * | Up to 200 People * |
| Plans with or without a contract |  |
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| Keep Your Existing Number | |
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| Manage your system from anywhere | |
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| First phone numbers included | |
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| Voice recognition directly | |
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| No geographical limitations | |
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| Line sharing | |
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| Automatic recording | |
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| VoxSun apps | |
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| Call management | |
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| Transfer calls | |
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| Automated receptionist | |
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| Call statistics | |
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| Support multi-sites | |
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| Automated receptionist with voice recognition | Optional | Optional | |
| Call management | Optional | Optional | |
| API access | Optional | Optional | |
| CRM Integration | Optional | Optional | |
| International phone number | Optional | Optional | |
| Internet faxing | Optional | Optional | |
| Custom module | Optional | Optional | |
| Queue | Optional | Optional | |
| Paging (intercom) | Optional | Optional | |
| Toll-Free vanity number search | Optional | Optional | |
| Local vanity number search | Optional | Optional | |
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Double the number of your lines automatically and at no extra charge to accommodate your needs at any given moment
VoxSun knows the importance of being “always connected” at the best price. With our BOOST technology, your phone system can double the capacity of your phone lines automatically and for free, based on your needs
Here is an example with two standard lines shared among four phone system users with two extra lines supplied at no charge, which are automatically available when needed.
Four users share two phone lines.
In this scenario, only two calls can take place at the same time, whether incoming or outgoing.
The other users must wait for a line to become available.
With BOOST enabled, the system detects an additional need and automatically activates a temporary free line.
In this example, three users can make or receive a call at the same time, with no additional cost.
The fourth user only waits if a fourth line is needed.
Thanks to BOOST, two temporary lines are automatically activated. All users can make or receive calls simultaneously, with no waiting time or extra cost.
* 30-day free trial included.
International calls to destinations that are not included in your plan are billed according to our international calling rates table.
A mandatory fee of $1.99 for emergency services (E911) is applied to your account for each number that is used as an outgoing caller ID.
We provide international phone numbers in over 70 countries starting at $9.99
VoxSun knows that you need to be constantly connected, and to get you the best price, we provide you with the “BOOST”, that multiplies the capacity of your lines for free and is automatically based on your current needs. Most operators will charge you one line per user, therefore one line per extension, but this method of invoicing and resourcing is not suitable for today's businesses. That's why VoxSun allows you to subscribe to lines on one side and extensions on the other side to best meet your true needs and with a better rate and more flexibility.
An extension is simply the number that you have after a phone number that allows you to connect with other users of the same phone system.
Example: The main number of your company would be +1 514-600-0155 and you have 20 phones, therefore 20 users on your phone system. The receptionist would need to know where to direct a call from the main number to the first user. In this case, an extension or even a license must be assigned to each user’s telephone. Based on the example above, the automated receptionist could therefore forward calls to each user with extension numbers of your choice, for example, callers could dial '102' to speak directly to the user at that extension number. Therefore, if you have 20 users, you will need 20 extensions.
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VoxSun offers several types of devices: We offer Yealink brand phones. Our devices are fully covered by the manufacturer's warranty. In addition, we guarantee total integration with our telephone system. Our devices offer HD voice quality.
Our best seller is the Yealink T31P, which is an extremely high-quality phone that contains all the features you need for your business use. It is a great value for money.
The executive phones that our clients appreciate the most are the Yealink EXP50 and the Yealink T54W.
Conference modules include the Yealink CP860 or the Revolabs FLX2-200.
In terms of headsets, the Yealink USH34 is a wired headset which is perfect for representatives that use the phone. If you prefer a wireless headset, we recommend the Jabra 930.
QoS Routers: At VoxSun, voice quality is essential, and we want to ensure the best telephone service on the market. This is why ActivVoice technology powers our routers to offer HD voice with prioritization for voice traffic (i.e., your phone calls) and a regular route for data (i.e., your emails, website visits, and downloads).
VoxSun also allows you to use your own devices as long as they are compatible. You can view a list of all our VoxSun devices and the devices compatible with the VoxSun system here:
https://www.voxsun.com/en/telephony-devices/
Do you want to get a great quote with our latest deal? It will only take a few minutes, click here:
Cloud telephony, also known as IP telephony, VoIP or hosted IP telephony, uses Internet networks to transmit voice calls. This means that you no longer need a traditional analog copper phone line to make calls. It also means several benefits:
1. Efficiency, because you can have the same telephone system with a single main number with devices from the same telephone system distributed in several physical locations. Ex: 10 phones in Toronto and 20 in Montreal.
2. Unique features such as advanced call transfer, voice recognition, and many others, unified communication, call recording, advanced statistics.
3. The financial savings that this technology provides you with is significant, but you must ensure that you have a reliable supplier registered with regulatory agencies.
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There are two ways of forwarding calls. You can either configure it on your IP desk phone or from the VoxSun portal as an incoming call rule. The advantage of configuring an incoming call rule is that you could also set it to follow a specific schedule, it ignores calls coming from a queue and it will also keep working even if your desk phone is disconnected or offline.
To configure call forwarding on your desk phone:
Press on the 'Menu' button on the screen. This is the fourth button from the left.
Navigate to 'Features', 'Call Forward' and then to 'Always forward'.
Use the right or left arrows on the phone to switch the 'Always Forward' option to 'Enabled'.
Use the down arrow to navigate down to 'Forward to' and type in the phone number to which you want the call forwarded to.
Click on 'Save' to save and enable call forwarding.
Call forwarding is now enabled. Whenever call forwarding is enabled, there will be an arrow at the top of your phone's screen to indicate that a forward is active and your desk phone won't ring.
To disable call forwarding:
If you are using a T46/T48/T54/T57 phone:
You can simply press on the forwarding arrow button on the bottom right of your phone to turn forwarding on and off. When you turn it on, it will use the last phone number that you configured for your forward.
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Follow the same directions, but instead, set the Always Forward option to Disabled.
To enable call forwarding through the VoxSun portal:
1. Log in to the VoxSun Portal as an administrator or user.
2. Click on 'Extension' on the left sidebar.
3. Click on the blue underlined link of the extension for which you want to enable call forwarding for.
4. Click on the 'Incoming call rules' icon.
5. Within the call rules, add a new rule with the following parameters: Action: Transfer To, Number(s): Type in the phone number or extension.
6. Click on the 'OK' button to add the rule.
7. Create a second rule to transfer the caller to voicemail if the call is unanswered.
8. Click on the 'OK' button to finalize the setup.
You have now activated the call forwarding on your extension.
If you want to deactivate call forwarding, click on the green checkmark in the rules table on both rules to turn them to red 'X' icons.
